General Warranty Policy
Cannasia will provide full support for the products we distribute by offering warranty and/or repair service. Warranty only covers manufacturing defects and for the original purchaser.
The warranty length varies with each manufacturer.
CANNONDALE LIMITED WARRANTY
The specific warranty covering your Cannondale bicycle is governed by the law of the state or country in which it was purchased, and applies only to bicycles purchased from Authorized Cannondale Retailers.
FRAMES (FRAME, FORK STRUCTURE, SWING ARM):
Cannondale frames (except frames for Freeride, and Dirt Jumping bikes, see below) are warranted by Cannondale Bicycle Corporation, 1 Cannondale Way, Wilton, CT against manufacturing defects in materials and/or workmanship for the lifetime of the original owner.
Cannondale frames for Freeride & Dirt Jumping bikes (such as Gemini, Gemini DH, Judge, Perp and Chase) are warranted against manufacturing defects in materials and/or workmanship for a period of three (3) years from the date of original retail purchase. The Freeride / Dirt Jumping warranty does not cover any Freeride / Dirt Jumping bike purchased and used for rental purchase. The Freeride / Dirt Jumping warranty differs from the warranty as stated in the Cannondale Owner's Manual only in its term. All other conditions apply.
All other components, including HeadShok and Lefty internal parts, suspension parts, frame fixtures and finishes (paint and decals) are warranted against manufacturing defects in materials and/or workmanship for a period of one year from the date of original retail purchase. Components used on rental fleet bikes are not covered by this one year warranty. Suspension forks (other than those made by Cannondale) are not covered by this limited warranty, but are separately covered by the stated warranty of their manufacturer.
TERMS OF LIMITED WARRANTY:
This limited warranty is not meant to suggest or imply that the bicycle cannot be broken or will last forever. It does mean that the bicycle is covered subject to the terms of the limited warranty.
This limited warranty applies only to the original owner of a Cannondale bicycle and is not transferable to subsequent owners.
For any warranty claim to be considered, the bicycle must be brought in to an Authorized Cannondale Bicycle Retailer on the same continent on which the bicycle was purchased. The bicycle must be in assembled condition and accompanied by the original, dated sales receipt for the bicycle. (Be sure to keep your receipt in a safe place.)
This limited warranty is void if the bicycle is subjected to abuse, neglect, improper repair, improper maintenance, alteration, modification, an accident or other abnormal, excessive, or improper use.
This limited warranty applies only to bicycles purchased in fully assembled and adjusted condition from Authorized Cannondale Retailers or other outlets specifically authorized by Cannondale to distribute Cannondale bicycles.
Damage resulting from normal wear and tear, including the results of fatigue, is not covered. Fatigue damage is a symptom of the frame being worn out through normal use. It is one kind of normal wear and tear, and it is the owner's responsibility to inspect his/her bicycle.
Paint fading caused by the effects of ultraviolet light (UV) or outdoor exposure is not covered.
Damage resulting from improper assembly or maintenance, or from installation of parts and accessories not compatible with the Cannondale bicycle, is not covered.
All labor charges for warranty service, including the transfer of components and/or any installation of new components, are the responsibility of the bicycle's owner. Due to product evolution and obsolescence, some components may not be available for older models. In these cases, sourcing and paying for components is the responsibility of the bicycles owner.
During the duration of this limited warranty, Cannondale will either repair any defective frame or component, or, at our option, replace any defective frame or component with the same or most nearly comparable model or component then available. THIS IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES.
THIS IS THE ONLY WARRANTY MADE BY CANNONDALE ON ITS FRAMES AND COMPONENTS, AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES THAT MAY OTHERWISE BE IMPLIED BY LAW INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED.
Please refer to the documents included with your bicycle for possible further restrictions.
This Limited Warranty gives the consumer specific legal rights. The consumer may also have other legal rights which vary from state to state or country to country. Some states and countries do not allow the exclusion or limitation of incidental or consequential damages or warranties, so the above limitations or exclusions may not apply to you. If it is determined by a court of competent jurisdiction that a certain provision of this limited warranty does not apply, such determination shall not affect any other provision of this limited warranty and all other provisions shall remain in effect.